Below is the actual script that we have read to every new customer (caller):
We send the Monkeys up the old-fashioned way on a ladder with a bucket to clear the debris by hand. Unlike landscapers, we don’t use blowers or hoses that may make a mess of your yard down below. We contain the debris and transfer it to 35-gallon barrels on the ground. For environmental reasons, if you have an obvious compost area or a heavily wooded lot, we like to dispose of the debris there, if not we’ll remove it from site.
Next we’ll check and make sure all of your downspouts are clear all the way to the ground using a variety of methods. It doesn’t matter how clear your gutters are, if the pipes that run down your home are clogged, the water and leaves have no path to the ground.
Due to seasonal expansion and contraction, your gutters may become loose over time, and heavy snow and ice doesn’t help. So, you may hear us adding galvanized screws if and where needed to make sure that your gutters are as tight as possible to your home. We also do the same with all of the other “stuff”; elbows, strapping, downspouts and extensions.
Essentially, we want to make sure that your gutters are as tight as possible to your home, and that the water and debris have a path to the ground and away from foundation.
Finally, we do a 10-point topside visual inspection of your roof, roofline and chimney. We really don’t do any of that work, but we figure while we’re up there, if we see something that looks like it may be an issue, we’ll alert you before it becomes a problem.